Good support all the way to delivery and also after sales.
Just a minor note, one of the coloured toe nail and eye lashes peeled off. Think they got dislodge while I was trying to move the doll
I shopped around and entertained ordering a doll for about two years until I felt that this vendor was a safe bet. Then I took a leap and ordered the one I had eyes for, and it has been a really good experience. It's a big decision, not just the cost, but also considering that you want your needs.
I have nothing but great things to say about my overall experience and the product itself. The customer service is better than most other businesses and sites IN GENERAL. Which is crazy.
My doll is awesome, the only thing I would recommend to anybody thinking of buying one is to get the weight reduction. I'm pretty strong and can throw 50 kgs around in the gym with little effort but a large uneven weight with no firm handles to grab is tricky even for me to move around.
The doll came in perfect conditions. I could not be more satisfied with it. She is heavier than I expected but she is gorgeous as I imagined and like the factory pictures.